Thank you for shopping with us! We are committed to providing you with the best shipping experience. Please find our shipping details below:
SHIPPING INFO
HOW LONG DOES SHIPPING TAKE?
Please ensure that the shipping address is accurate before placing your order. We are not responsible for any delays or lost packages due to incorrect address information.
Standard Shipping: 5-7 business days (within the US).
Expedited Shipping: 2-3 business days (within the US).
Note: Delivery times may vary depending on your location and external factors such as weather or holidays.
DO YOU OFFER INTERNATIONAL SHIPPING?
We currently offer international shipping to select countries. Shipping costs and delivery times will vary depending on the destination. Customs duties and taxes may apply and are the responsibility of the customer.
HOW CAN I TRACK MY ORDER?
Once your order has shipped, you will receive a tracking number to monitor your package's journey.
WHAT ARE YOUR SHIPPING RATES?
We offer standard and expedited shipping options. Shipping rates are calculated at checkout based on your location and the shipping method chosen.
RETURN INFO
WHEN WILL I GET MY REFUND?
WHO PAYS FOR RETURN SHIPPING?
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WHAT IF MY ITEM ARRIVES DAMAGED?
If your package is lost or damaged in transit, please contact us within 7 days of receiving the tracking number, and we will assist you in resolving the issue.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
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GENERAL INFO
HOW CAN I CONTACT CUSTOMER SUPPORT?
You can contact us by email at anastasiapaigedesigns@gmail.com. We will get back to you in the order of emails received and as soon as possible.
DO YOU OFFER GIFT CARDS?
Yes! We offer gift cards. Just click on "A Gift for Someone Special!" and you can choose your amount.
CAN I UPDATE OR CANCEL MY ORDER?
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WHAT PAYMENT METHODS DO YOU ACCEPT?
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Still have questions? Feel free to reach out to us!